On Friday 13th December, I visited Royal Mail's Leicestershire sorting facility to meet with staff and gain a deeper understanding of the vital services they provide to communities across the region and to see the preparations underway for the Christmas period.
I was given a tour of the facility, where I witnessed first-hand the state-of-the-art technology and systems that ensure smooth operations at one of the busiest and largest sorting centres in the country.
In particular, I took the opportunity to speak with employees about their experiences and challenges. The ongoing demand for faster delivery services highlighted some of the challenges facing the service. However, I must praise the dedication of Royal Mail workers, acknowledging their tireless commitment to serving the community, especially during the busy festive periods.
I look forward to continuing my work with Royal Mail and other local partners to improve services and ensure the region thrives.